Last Updated: March 21, 2023
2. Types of User Information We Collect
Directly Collected Information
We directly collect the certain User Information you elect to submit to us. This may vary depending what aspect of the Service you are interacting with. For example, such information may include:
- Your name
- Your email
- Payment information
- Phone number
- Physical address
Any data you elect to load into the Service. If you are a customer of the Services, this may include any data you provide that you collect from your own end users.The foregoing information will be used and shared as set forth below.
We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
3. Use of User Information
Propel uses your User Information, for the following purposes:
- to provide the Service to you;
- to notify you about changes to the Service;
- to provide customer support (including notices to you about your interactions with the Service);
- to gather analysis or valuable information so that we can improve our Service;
- (v) use the Platform or Propel Technology to provide services to any third parties, or to help develop any competing products or services; or
- to detect, prevent and address technical issues;
- to fulfill any other purpose for which you provide it;
- to carry out our obligations and enforce our rights arising from any contracts entered into between you and us;
- to provide you with news, special offers and general information about other goods, services and events which we (or our partners) offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
- in any other way we describe to you when you provide the information; and
- for any other purpose with your consent.
4. How We Share User Information
We may share your User Information with some third parties – but only as described in this section:
Our Own Service Providers: We employ other companies and people to perform tasks on our behalf and need to share your information with them to help facilitate such tasks. For example, we use a third party hosting provider. In addition, for example, we may use third parties to send you SMS messages (such as for Service authentication), process and administer customer surveys, etc. In the course of providing such services, these third-party providers may have access to your information – but they are only authorized to use or disclose your information in connection with providing us with their services.
With Your Consent: We may share your User Information with other third parties with your consent. The functionality of the Service will make it clear when you are about to share information in this manner – and the audience it will be disclosed to. Such third parties will treat such information in accordance with their own privacy policies and you should read them.
Business Transfers: We may choose to buy or sell all or substantially all of the assets of Propel Data Cloud, Inc. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, your User Information could be one of the assets transferred to or acquired by a third party.
Protection of Propel and Others: We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with law or court order or governmental request; enforce or apply any agreement we have with you, or otherwise to protect the rights, property, or safety of Propel Data, our employees, our users, or others.
Aggregate, De-Identified, or Anonymized Information: We may collect, use, and share User Information in an aggregated, de-identified, or anonymized manner (that does not identify you personally) for any purpose permitted under applicable law. This includes creating or using aggregated, de-identified, or anonymized data based on the collected information to develop new services.
5. Access and Correction
In accordance with applicable law you may have the right to access, update or delete your User Information. This means you may have the right to 1) be informed of the User Information we collect, how we use it, what User Information we have shared with third parties, and to be provided with a copy of that information; and 2) have corrections made, or have the information deleted if it is not accurate or processed in violation of applicable laws. If you want to delete your User Information, please submit a written request using the details provided in the “Contact Us” section below.
6. Information Collected from Other Websites and Do Not Track Policy
7. Transfer of Data
Your information, including User Information, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we may transfer the data, including User Information, to United States and process it there.
8. Security of Data
Propel takes reasonable precautions to protect your User Information and to limit the risk that it will be accessed without authorization, including through the use of industry standard technologies and practices. For example, your information is maintained at our premises, or the premises of our third-party providers, using industry standard security measures. We use Security Sockets Layer (SSL) encryption technology to encrypt sensitive User Information (such as your social security number) before it is sent via the Internet.
If we learn of a security systems breach, we will promptly investigate the matter. If we learn that such breach has caused any material loss, damage or unauthorized access to your non-public information, we will promptly attempt to notify you via email or by a posting on your Service account page - so that you can take appropriate protective steps. We will endeavor to notify you of (i) the nature, timing and extent of the breach, as well as what we are doing in response and (ii) the steps you can take to protect your information and, if reasonably possible, mitigate things.
In addition to the security measures referenced above, you must prevent unauthorized access to your account and information by limiting access to your computer or device and browser by signing off after you have finished accessing Your account.
Notwithstanding the foregoing, we cannot guarantee that our security measures are 100% impenetrable. Unauthorized third parties may be able to defeat our security measures and access your information.
9. Third Party Sites, Services and Applications
10. Information for California Residentson
California Privacy Act Notice (Civil Code Section 1798.83).
We do not provide your personally identifiable information to any third party for marketing purposes, but to comply with California’s “Shine the Light” law (codified at California Civil Code section 1798.83), provide you with the following, supplemental notice:
If you are a California resident, you are entitled to request and obtain from us once per calendar year information regarding “personal information” about you (as that term is defined under California Civil Code section 1798.83) that we shared, if any, to a third party for the third party’s direct marketing purposes. The information will include (1) a list of the categories described in California Civil Code section 1798.83(e)(6) that were disclosed in during the preceding calendar year, if at all, and (2) the names and addresses of all of any third parties with whom we shared any such personal information about you during the preceding calendar year, and if the nature of such third parties’ business cannot reasonably be determined from the third parties’ name, a description of the nature of the third parties’ business or examples of products and services that the third party marketed. Please note, if you request information in 2023, you will receive information regarding 2022. If you would like a copy of such information, please submit a written request to firstname.lastname@example.org with the subject heading: “CALIFORNIA PRIVACY ACT REQUEST”.
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) Notice (Civil Code Section 1798.100 – 1798.199) (together, the “CCPA/CPRA”).
Propel has not and does not sell your personally identifiable information. Propel does not offer financial incentives or vary its service terms with you in exchange for you letting us sell your personally identifiable information.
Under the CCPA/CPRA, some of our customers will be considered “businesses” subject to the CCPA/CPRA and as to such customers, Propel Data Cloud, Inc. will be considered a “service provider”. If such customer’s provide us with your personally identifiable information then, as a service provider, Propel Data will only use your personally identifiable information for purposes of performing services for the applicable Propel Data customer (although Propel Data may internally use data to improve its products and services if in “aggregate” or “deidentified” form – both as defined in the CCPA/CPRA).
Pursuant to the CCPA/CPRA, California residents can request a disclosure in machine readable format of the categories and specific pieces of personally identifiable information that we have collected about you and your household during the 12 months preceding our receipt of a verifiable consumer request (limit two times per 12-month period). You can also ask where this information came from, what we use it for, and whether we disclose or sell it to others. If we disclose or sell it to others, you have the right to easily opt out of this practice. Please contact us at email@example.com subject heading: “CCPA/CPRA REQUEST” if you would like to learn more about or exercise any of these rights.
We will not discriminate against you for exercising your rights under the CCPA/CPRA. We will not deny you our goods or services, charge you different prices or rates, or provide you a lower quality of goods and services if you exercise your rights under the CCPA/CPRA.
11. Children's Privacy
We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected User Information from children, we delete that information promptly.
13. Contact Us