Today, we are excited to announce the preview of Propel's usage metering solution for ChatGPT-powered applications. It enables developers to streamline building and operating usage metering functionality, such as token usage tracking, latency monitoring, and user feedback collection, through a highly scalable analytics backend and a blazing-fast data API.
With Propel, developers can quickly implement functionality to enforce limits, detect abuse, act on user feedback, and visualize usage insights in their user-facing product or internal tools. The preview supports OpenAI's ChatGPT API (GPT-3.5 and GPT-4). We plan to add support for more APIs and custom-built LLMs based on customer demand in the future. To get access, join our waitlist.
Large Language Models (LLMs), such as ChatGPT, have been the biggest advance in computing since the graphical user interface. They fundamentally change how we interact with computers. LLM apps are being built into every consumer or B2B product experience. However, taking ChatGPT-powered products to market is not an easy task.
The Problem: Generative AI Apps Need to Track Usage
Each ChatGPT API call consumes tokens that cost money. Therefore, usage needs to be tracked and communicated to end users. It must be designed and built into the product experience. With all the excitement around LLMs, prompt design and tuning, preventing prompt injections, and model benchmarking, tracking usage is often an afterthought. However, it's a critical aspect that can cause delays in bringing generative AI products to market.
There are different ways to productize GPT-powered features. Some products will include GPT-powered features as part of their current offerings. In such cases, they need to keep track of usage and enforce limits to avoid runaway costs. Other products will pass the cost onto the end user. In such cases, they need to keep track of usage to be able to charge at the end of the month. In either case, usage metrics must be available via APIs for developers to surface to end-users, and to integrate into the rest of their application logic that enforces limits, bills, and sends user notifications.
Why Is It Hard to Track Usage?
Tracking usage is harder than it seems. Why not just store it in the database and read it from there? There are three main challenges:
- Aggregates and query latency: Usage queries are analytical in nature, meaning they do not retrieve individual records from a database. Instead, they retrieve a set of records for a given time range based on a given aggregation. For example, your customers may want to know their token consumption by day, broken down by user, for the last 30 days. This query requires a SUM aggregation over the last 30 days, grouped by user, and filtered by customer ID. As usage data grows, your transactional database will become increasingly slower at serving these queries, which can slow down your entire application.
- Ever-evolving metadata: Your product is constantly evolving, with new GPT-powered features being shipped to different parts of the product. This means that the metadata contextualizing usage data is constantly changing. The nature of this data is unstructured, so you will need the ability quickly add new metadata and query your usage data with the ability to slice and dice by the metadata you provided.
- Custom metrics: Every product is unique, and how you account for usage and productize your GPT features will depend on your product, customer base, and the experience you want to provide. Therefore, you need the ability to define custom metrics to track your primary usage unit. Some products track usage based on requests, while others track usage on input words or input tokens. Whatever method you choose, you need a centralized metric definition that you define once and use everywhere.
Propel’s Usage Metering for LLM Apps
Propel's LLM usage metering solution equips generative AI developers with a powerful analytics backend, low-latency data API, and a React component library to easily capture usage data, model it into metrics, and expose usage data via a fast and responsive GraphQL API. This API can be used to drive product behaviors, such as enforcing limits or usage accounting or building in-product usage visualizations like reports and dashboards.
The solution consists of the following features:
Data collection endpoint
The data collection endpoint enables developers to send the response of the OpenAI API directly to Propel with a simple HTTP POST.
Define custom metrics
Once the data is in Propel, developers can define custom metrics that give meaning to the data. The example below illustrates how to configure a <span class="code-exp">TokenUsage</span> metric.
Query data via a GraphQL API
Once the Metric is defined, developers can query the data with a simple GraphQL API request. The example below queries the token usage metric when the <span class="code-exp">gpt-4</span> was used over the last 30 days.
Slice and dice on your own metadata
If you added custom metadata to the payload, you can slice and dice the metric values by your own metadata. The example below adds a filter based on a <span class="code-exp">customerId</span> value provided.
Build user-facing usage dashboards
By querying the API and using our UI components (optional), you can quickly build dashboards, log interfaces, and in-product metrics.
Integrate’s with the observability tools you already use
With Propel's usage metering solution, developers can focus on what they do best - building great ChatGPT-powered products - without having to worry about the complexities of usage tracking. By streamlining the development and operation of usage metering functionality, Propel is helping to bring ChatGPT-powered products to market faster and more efficiently than ever before.
Join our waitlist now and start getting the benefits of Propel's usage metering solution for ChatGPT-powered applications.